Welcome to the ACCED-I Website FAQ page! Here you’ll find answers to the most common questions about navigating your new online experience. Whether you’re logging in for the first time or updating your profile, this guide will help you get the most out of your membership.

General Information:

Member is the Institution or Organization, and has its own profile.
Main Contact can switch to the organization’s profile to make changes to the roster (employees) and to view, print, and pay invoices. Only one person on the roster can be the Main Contact. 
Employees are the roster members, including the Main Contact.
Billing Contact will be contacted regarding membership renewal and open invoices. Only one person can be the Billing Contact on a membership

FAQs
Important Note:  All changes made to a profile will take effect once approved by the ACCED-I Admin.

Log in to the ACCED-I website:

Your username is your work email associated with your ACCED-I membership. 
If logging in for the first time, click on Member Login and select the forgot your password link. 
Once logged in, you will be directed to your member portal (profile) where you can update your information.

Adding an Employee:

1. From your profile as the “Main Contact”, select Switch Profile in the blue bar near the top of the screen and select your organization’s profile.
2. Once in the organization’s profile, choose Add a Profile under the Related Profile section.
3. Choose “Individual” for the profile type.
4. Enter the following required information:

• Employee’s name and email address.
• Permissions on the right –
  • It’s best to check the box for “Update phone and address to inherit from (organization).
  • Check the box for Receives Communication
  • Caution – Do not check the box for “Main Contact”
• Relation Type:  Set to “Employee”

5. This is all that’s required – click on Save and Close

Reviewing all profiles related to an Organization and removing a person from your active member roster: ​

Review all profiles on roster:
​1. From your profile as the “Main Contact”, switch to the organization’s profile in the blue bar near the top of the screen.
2. Once in the organization’s profile, choose View and Edit All under the Related Profile section.
3. Here is where all the employee (profiles) related to the organization will be listed.  At this point, permissions for “Employees” can be changed – below are the definitions of each one. 

• The Main Contact is the one who can directly access the organization and make changes to related profiles – only one person can have this permission.
• The Billing Contact will receive all renewal emails as well as open invoice notification emails - only one person can have this permission.
• Editor – allows the person to make changes to the general information of the organization.
• Receives Communication – the person will receive any basic messages for the organization.

Remove a person from your active member roster:
​1. Find the person’s name, hover over Actions, and choose Edit—just be careful not to delete the profile.
2. Uncheck any of the permission boxes.
3. Change the “Relation Type” to:

• Former Employee – if they’ve left your organization
• Non-Roster Member – if you only want to remove them from the current roster.

4. There is other profile information available for you to change, but it’s best to let your employee manage this.
5. ​​When you’re done, click on Save and Close at the bottom of the box

Making payments in the member portal

1. Once you log in, click on Switch Profile in the top blue menu bar, then click on your institution's name. That will bring you to the Institution profile. From there, you’ll select Pay Open Invoices from the green menu bar.  Any open invoices should be listed.
2.  Be sure to switch back to your own profile in the blue menu bar when making any personal profile changes.