Here you’ll find answers to the most common questions about navigating your online experience. Whether you’re logging in for the first time or updating your profile, this guide will help you get the most out of your membership.

Member Roles & Permissions:

​Member (Institution or Organization)

• The member is the institution or organization. It has a shared profile that houses your membership details.

Main Contact (One per organization)

• Manages the account including roster (employees) updates and invoices. 

Employees (Roster members)

• Employees are all individuals listed under the organization, including the Main Contact.

Billing Contact (One per organization)

• Receives invoice and renewal communications. 

Editor

• Editors can update the organization’s general information within the profile.

Receives Communication

• Individuals with this designation will receive general communications sent to the organization.

FAQs
Important Note:  All profile changes will take effect after approval by the ACCED-I Admin.

Log in to the ACCED-I website:

Your username is your work email associated with your ACCED-I membership. 
If logging in for the first time, click on Member Login and select the forgot your password link. 
Once logged in, you will be directed to your member portal (profile) where you can update your information.

Adding an Employee:

1. From your profile as the “Main Contact”, select Switch Profile in the top blue bar and choose your organization.
2. Once in the organization’s profile, go to the Related Profile section and select "Add a Profile". 
3. Select “Individual” as the profile type.
4. Enter the following required information:

• Employee’s name
  
• Employee's email address
  

5. Set permissions (right side) 

• ⚠️ Do not select "Main Contact"
  
• Select Receives Communication
• Recommended: Select  “Update phone and address to inherit from (organization)."

6. Set Relation Type to “Employee”
7. Select "Save and Close"

Removing an Employee: 

1. From your profile as the “Main Contact”, switch to the organization’s profile in the top blue bar.
2. Go to Related Profiles and select “View and Edit All” . 
3. Locate the employee and hover over Actions and select “Edit”
4. Uncheck any boxes that have checks
5. Go to Relation Type and choose either “Former Employee” or “Non-Roster Member”
6. Select “Save and Close”

Reviewing all profiles related to an Organization and removing a person from your active member roster: ​​

Review all profiles on roster:
​1. From your profile as the “Main Contact”, switch to the organization’s profile in the top blue bar.
2. Go to Related Profile section and select "View and Edit All".
Here is where all the employee (profiles) related to the organization will be listed.  Permissions for “Employees” can be changed. Refer to the employee information above for definitions of each one.  
​
Remove a person from your active member roster:
​1. Find the person’s name, hover over Actions, and choose "Edit"—just be careful not to delete the profile.
2. Uncheck any of the permission boxes.
3. Change the Relation Type to:

• Former Employee – if they’ve left your organization
  
• Non-Roster Member – if you only want to remove them from the current roster.

4. There is other profile information available for you to change, but it’s best to let your employee manage this.
​5. ​​Select "Save and Close".

Making payments in the member portal

1. After loggin in, select "Switch Profile" in the top blue menu bar, then choose your organization. 
   
2. From the green menu bar select "Pay Open Invoices". 
3. View and pay any outstanding invoices.
   

*Switch back to your personal profile by selecting Member Profile on the top right of the webpage before making updates to your individual account.

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Still have questions? Contact Us and a member of our team will be glad to help.