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Leadership & Management Skills Educational Forum
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Leadership & Management Skills

October 3-4, 2019
St. John's University - Queens, NY


October 3,  2019     
8:30 am – 9:00 am      Registration     
9:00 am - 10:30 am Welcome and opening  
10:45 am – 12:15 pm Module 1 and 2   
12:30 pm – 1:30 pm Lunch    
1:45 pm – 3:15 pm Module 2 and 3
3:30 pm - 4:30 pm Ignite sessions
October 4, 2019  
8:30 am – 10:00 am Module 1 and 3
10:15 am – 11:15 am Presenter panel Q&A
11:15 am – 11:30 am Closing and evaluations  




Communicating with Style

Presented by: Diane DiResta, CSP, Certified Speaking Professional, Founder and President of DiResta Communications, Inc.

Communication is the number one leadership success skill. But how do you communicate with your behavioral opposite? Come experience a behavioral magic show. In this fun, interactive keynote, you will learn a deeper dimension of communicating with prospects and customers, students, co-workers and team members.  You’ll gain a solid understanding of your own and others’ behavioral styles and how that impacts relationships and the workplace. Learn to instantly size up people, speak their language, and reduce frustration.

Learning Objectives:

  • Learn the critical role behavioral styles play in relationship building
  • Gain rapport with clients, co-workers, and students
  • This experience will enable you to:
  • Create rapport and size up people
  • Influence and motivate others
  • Gain control over the communication and reduce frustration
  • Build satisfying relationships
  • Provide better service


Motivating the Motivated: Creating a Plan for Leading, Challenging, and Retaining High-Achievers

Presented by: Matt Olson, CCEP, Assistant Director for Event Operations, University of Wisconsin-Madison

We are surrounded by high-achievers. They keep our teams going, are filled with passion for their roles and the institution, continuously raise the performance expectations for themselves and other staff members… and can be difficult to lead, challenge, and retain. And yes, many of us would include ourselves in this high-achiever category. Through exploration of the traits of high achievers, digging into their motivating forces, and providing an open forum for idea-sharing, this session will assist attendees in creating their own plans for collaborating with their staff to accomplish outcomes that are mutually beneficial to the individual, team, and university.

Learning Objectives:

  • Discover the traits of high achievers and the impact they have on themselves and the team
  • Develop an understanding of what managers can do to support the complex needs of high-achievers
  • Identify the key components of motivation and challenge needed to create a leadership plan



(Before 8/30/2019)
Register after
ACCED-I Member $325 $375
Nonmember $375 $425
Student $275   $325  
Included in your registration fee is all educational content and lunch on Thursday.

 Budget Tight? 

Click here for the How to Gain Approval to Attend cost/benefit worksheet that you can give to your supervisor. 



ACCED-I Financial Policy/Cancellation/Refund Policy:  ACCED-I accepts checks (U.S. funds only) and all major credit cards. You are considered registered for this event if you register and either pay or request to be billed for your registration.  Notification of cancellations received by ACCED-I by Friday, September 13, 2019  will be refunded, less a $50 administrative fee. Replacements are welcome.  No-shows are responsible for payment in full.  No refunds will be made after September 13, 2019.  Should registration fees not be paid by the dates listed, you are still responsible for all cancellation related fees.  If registration is made after September 13, 2019, the above policy still applies.

ACCED-I Federal ID Number 84-1023816


A block of rooms has been reserved at the following hotels:

- Fairfield Inn & Suites New York Queens/Fresh Meadows for forum participants for a special rate of $149 + taxes and fees per night 

- Courtyard New York Queens/Fresh Meadows for $169 + taxes and fees per night  

Please make your reservation online here.  Reservations must be made by September 17, 2019. 


ACCED-I is a CMP Preferred Provider. The program(s) identified with the CMP Preferred Provider logo meet the requirements to receive continuing education (CE) credit for the Certified Meeting Professional (CMP) credential. All qualifying activities also indicate how many CE credits attendees will receive for participating. In order for these records to be accepted by the Events Industry Council (EIC), the email used for your ACCED-I registration MUST match (case sensitive) the email provided to the EIC for your account. The use of the CMP Preferred Provider Pre-Check logo is not an endorsement by the Events Industry Council of the quality of the session. For more information about the CMP credential or CMP Preferred Provider Program, please visit